ProSphere Completes Two New ISO Cert: ISO 20000-1:2011 & ISO 27001:2013

Pro-Sphere Tek, Inc. (ProSphere) has achieved two additional ISO/IEC certifications for Information Security Management and Information Technology Services Management. These new certifications expand our current processes and procedures to further enhance our internal quality for our management and workforce to the benefit of our customers in our service delivery on projects.

ISO 20000-1:2011 is the industry recognized standard for enhanced efficiency and cost effectiveness for IT service management; it is the quality benchmark that ensures we offer customers clear criteria to assess service levels, measure performance, and implement continuous improvement. “IT service management processes help ProSphere deliver the best possible service to meet customers' business needs while providing professional, cost-effective service with effectively-managed risks” says Amanda Meglathery, Director of Business Process Improvement at ProSphere.

ISO 27001:2013 is designed to ensure the implementation of adequate and proportionate security controls for information security management systems. It enables ProSphere to maintain security controls customized to the needs of our customers and helps avoid interruption of service, ensures data integrity, and promotes customer satisfaction. “Although information security is typically considered an expense for an organization, ProSphere utilizes this standard to lower costs to the customer due to effective prevention and mitigation of incidents” comments Meglathery.

ProSphere is an ISO 9001:2008, 27001 & 20000, CVE Certified SDVOSB that provides IT solutions to the Federal government. Founded in 2006, ProSphere is headquartered in Alexandria, VA and provides services to 13 Federal Government agencies. ProSphere supplements its capabilities with a strong and mutually beneficial partner program. ProSphere maintains a Top Secret Facility Clearance and has been successfully audited by the Defense Contract Audit Agency (DCAA). ProSphere is available through the following contracts:

  • VA T4NG
  • VA T4
  • GSA Schedule 70
  • DHS Eagle II
  • SeaPort-e

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